Insurance, Fees & Therapist Availability
Transformations Counseling is accepting new clients in Rockford and Lake in the Hills, with telehealth available throughout Illinois. Our practice serves clients ages 4-99. Our intake team can help match clients based on treatment needs, insurance, location, age, and current clinician availability.
Insurance Plans We Accept
We work with a variety of insurance plans to help make therapy more accessible. Coverage and participation may vary by clinician and specific plan. Please contact our intake team to verify your benefits before scheduling.
Current Therapist Availability
Our intake team can help match you with a clinician based on your needs, location, and scheduling preferences.
All Current Clinicians
General appointment availability
Leila Nelson
New client inquiries welcome
Dr. J. Scott Nelson
New client inquiries welcome
Availability changes frequently. Please contact our intake team for the latest scheduling information.
Last Reviewed: October 22, 2026
Self-Pay Therapy Fees
If you are paying out of pocket, our fees vary by clinician level. Contact our office to confirm the applicable rate before scheduling.
| Clinician Level | First Session | Each Session After |
|---|---|---|
| Doctoral Level | $200 | $175 |
| Clinical License (LCPC / LCSW) | $175 | $150 |
| License (LPC / LSW / MFT) | $150 | $125 |
| Pre-Licensed Professional | $125 | $100 |
| Intern | $100 | $75 |
Fees listed are self-pay rates. Please confirm current fees and applicable clinician credentials with our office before booking.
Frequently Asked Questions
Learn more about insurance coverage, scheduling, telehealth, and therapy fees.
Are you accepting new clients?
We welcome inquiries from individuals seeking therapy services. Please contact our office to confirm current availability, discuss your needs, and learn about the next steps for scheduling an appointment.
What ages do you see?
Our practice serves clients ages 4–99. The best clinician for you depends on your age, needs, and the clinician's specialties. Contact our intake team to find an appropriate match.
Do you accept Medicaid?
Insurance acceptance depends on your specific plan and our current provider participation. Contact our office to verify whether we accept your Medicaid plan before scheduling your first appointment.
Do you accept Aetna?
We can help you verify whether your specific Aetna plan is accepted for therapy services. Please contact our office with your insurance details so we can confirm participation and discuss your coverage.
Do you accept BCBS PPO?
Coverage for Blue Cross Blue Shield (BCBS) PPO plans depends on your specific policy and provider participation. Contact our office to verify your plan's eligibility and benefits before your first session.
Do you accept UHC / Optum?
Acceptance of UnitedHealthcare (UHC) and Optum plans depends on your specific insurance plan and our current participation status. Contact our office to confirm whether your plan is accepted and review your benefits.
Is telehealth available?
Telehealth is available throughout Illinois, subject to clinician availability, service suitability, and applicable licensing requirements. Contact our intake team to discuss your location and needs.
What are the self-pay rates?
Self-pay rates vary by clinician level. Please review the fee table above or contact our office to confirm current session fees and available payment options.
How much will therapy cost with insurance?
Your out-of-pocket cost depends on your insurance plan, deductible, copay, coinsurance, and remaining out-of-pocket maximum. Verify your mental health benefits with your insurer and contact our office to discuss eligibility and estimated costs. Benefit verification does not guarantee payment by your insurance company.
Internal note:do not explain credentialing shorthand such as the 'big C' rule publicly. Keep that as an internal billing/credentialing rule and publish only verified client-facing plan participation.